Safeguarding: A Shared Responsibility for Volunteers and Staff
Safeguarding is far more than a regulatory obligation; it’s a core responsibility for organisations that serve vulnerable individuals. At TNA UK, we witness this daily as we support those living with trigeminal neuralgia (TN). Often described as the “suicide disease” because of its excruciating pain, TN brings not only physical suffering but also emotional distress and isolation.
At our charity, we are committed to safeguarding both those we serve and the volunteers who help them. This commitment involves more than just fulfilling legal requirements. It means creating an environment where people feel secure, respected, and valued.
Recognising Vulnerability Beyond Physical Pain
For people living with chronic conditions like TN, vulnerability isn’t only about physical pain. The emotional toll can lead to mental health struggles like anxiety, depression, and even despair. In these cases, safeguarding must address the emotional needs as well as the physical condition of those we support.
At TNA UK, we know this involves recognising the full scope of vulnerability. Our volunteers receive training to spot the signs of emotional distress. They understand when to offer support and when to escalate concerns to ensure individuals get the help they need.
DBS Checks: Building Trust in Safeguarding
Trust is essential in safeguarding. One of the key ways we build that trust is through Disclosure and Barring Service (DBS) checks. Every TNA UK volunteer undergoes a DBS check to ensure they are suitable to work with vulnerable adults. This practice is standard across the charity sector and forms the foundation of safeguarding at our organisation.
However, safeguarding is not just about background checks. It requires ongoing commitment. Volunteers need to feel supported in their roles, and those they help must know they are safe. For people dealing with TN, this reassurance is vital.
GDPR Compliance: Protecting Privacy and Dignity
Safeguarding doesn’t stop at physical and emotional protection. It also extends to the privacy of those we support. GDPR (General Data Protection Regulation) compliance plays a crucial role in safeguarding personal data. At TNA UK, we handle sensitive medical and personal information with the highest level of care.
For individuals who are already vulnerable, maintaining confidentiality is key to feeling safe. By adhering to GDPR, we not only meet legal requirements but also strengthen trust between our members and our charity. Protecting privacy is just as important as protecting physical well-being.
Training Volunteers: A Continuous Effort
Effective safeguarding requires continuous education. At TNA UK, we provide regular safeguarding training to all volunteers. This ensures they are prepared to handle any situation that arises. The training goes beyond recognising obvious signs of distress. It equips volunteers with the skills needed to identify emotional and psychological issues, respond empathetically, and escalate concerns appropriately.
By focusing on ongoing education, we ensure that volunteers stay informed about the latest safeguarding practices. This enables them to better protect the individuals they support and to safeguard themselves from emotional strain.
Creating a Culture of Safeguarding at TNA UK
Safeguarding is everyone’s responsibility at TNA UK. From the moment a volunteer joins our charity, they understand that safeguarding is integral to their role. This extends to all aspects of their work, from providing emotional support to handling personal data.
We have built a culture of safeguarding where volunteers, staff, and the people we support all play a part. Creating this environment ensures that safety, respect, and well-being are priorities in every interaction.
Conclusion
At TNA UK, safeguarding is more than a requirement. It is a commitment to protecting the dignity and safety of every individual involved in our charity. Through DBS checks, GDPR compliance, and continuous volunteer training, we create a safe and supportive environment for everyone.
This is a shared responsibility. By embedding it into every aspect of our organisation, we ensure that those affected by trigeminal neuralgia—and those who help them—are protected and cared for. Safeguarding is not just what we do; it’s the foundation of who we are.
